22bd Privacy Policy

This Privacy Policy explains how 22bd collects, uses, stores, and protects the personal information of players who use the 22bd platform at 22bd.xyz. It applies to all services offered by 22bd, including sports betting, casino games, fishing games, crash games, slots, and any other products available on the platform.

By registering an account or using any part of the 22bd platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, please do not use the 22bd platform.

22bd collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party payment processors when you make deposits or withdrawals.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

22bd uses your personal data only for legitimate purposes directly related to operating the platform and fulfilling our obligations to you. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

• To create and manage your 22bd account.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To verify your identity and age as required by our compliance obligations.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To provide customer support and respond to your queries.
• To send you account-related notifications such as deposit confirmations and withdrawal updates.
• To send promotional offers and bonuses — only if you have opted in to marketing communications.
• To improve the platform based on how players use it.
• To comply with legal and regulatory requirements.

22bd does not sell your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: We share transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: When we carry out KYC checks, your identity documents may be shared with a third-party verification service. This data is used solely for verification purposes.
• Game providers: Some games on 22bd are provided by third-party game studios. These providers may receive limited technical data (such as session tokens) to deliver the game experience. They do not receive your full personal profile.
• Legal and regulatory authorities: We may be required to share data with law enforcement, regulatory bodies, or courts if required by law or to protect the rights and safety of 22bd and its players.
• Fraud prevention services: We may share data with fraud detection partners to identify and prevent suspicious activity on the platform.

All third parties with whom we share data are required to handle it securely and use it only for the specific purpose for which it was shared.

22bd uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit a website.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some parts of the 22bd platform function. Clearing your cookies will log you out of your account.

22bd retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

• Account and identity data is retained for a minimum of 5 years after account closure to meet anti-money laundering compliance requirements.
• Transaction records are retained for 5 years from the date of each transaction.
• Customer support communications are retained for 2 years.
• Technical and usage data (logs, analytics) is retained for up to 12 months.
• Marketing preference records are retained until you withdraw consent or request deletion.

Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you.

Protecting your personal data is a priority at 22bd. We implement a range of technical and organisational security measures to guard against unauthorised access, loss, or misuse of your information.

• All data transmitted between your device and 22bd is encrypted using TLS/SSL.
• Passwords are stored using one-way hashing — even 22bd staff cannot see your password.
• Access to player data is restricted to authorised personnel on a need-to-know basis.
• Our servers are protected by firewalls, intrusion detection systems, and regular security patches.
• We conduct periodic security reviews and vulnerability assessments.
• All staff with access to personal data receive data protection training.

While we take every reasonable precaution, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong password, don't share your login details, and contact us immediately if you notice anything suspicious on your account.

As a 22bd player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right of access: You can request a copy of the personal data 22bd holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data. Note that we may be required to retain certain data for legal compliance purposes even after a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or query is being resolved.
• Right to withdraw consent: Where we process your data based on your consent (such as for marketing), you can withdraw that consent at any time.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.

The 22bd platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been registered by a minor, we will close the account immediately and delete all associated personal data.

If you believe a minor has registered on 22bd, please contact us at [email protected] so we can investigate and take appropriate action.

The 22bd platform integrates with third-party services to deliver certain features — including payment processing, game content, and analytics. When you interact with these services, their own privacy policies apply to the data they collect.

22bd is not responsible for the privacy practices of third-party providers. We recommend reviewing the privacy policies of bKash, Nagad, and Rocket if you have questions about how those services handle your payment data.

The 22bd platform does not contain links to external websites. All content and functionality is delivered within the 22bd domain.

22bd may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the 22bd platform after any update constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 22bd handles your personal information, please get in touch with our support team. We're available 24/7.

• Email: [email protected]
• Live chat: available through the platform after logging in
• FAQ: visit our FAQ page for answers to common questions

For data rights requests specifically, please email us with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account quickly.